Friday, April 16, 2010

Making customers happy across the United States

Florida
A customer of the Pinellas County, Fla., franchise e-mailed to say movers Mike Elston and Joe Crews were very professional and patient. She wrote they worked very hard and maintained a friendly attitude. She plans to recommend the movers and TWO MEN AND A TRUCK® to anyone who is moving.

Ohio
The Hamilton/E, Ohio, franchise received a thank-you from a customer who wrote that movers Rick Reese and Andre Vandivier did an excellent job. She plans to brag about TWO MEN AND A TRUCK® to others.

The Hamilton/W, Ohio, location received positive feedback from a customer who said the movers, Bill Walker and Ben Akins, were extremely kind and careful. She plans to recommend TWO MEN AND A TRUCK®.

Georgia
A customer of the North Fulton, Ga., franchise wrote to say his movers, Jordan Freeman, Shawn DeLaTorre and Drew Baker were “awesome, really fast and organized.”

North Carolina
A customer wrote to the Charlotte, N.C., franchise to thank the team for a recent job at his parents’ house helping move furniture. He had to renovate the 47-year-old home because original carpets and insulation were making his dad sick.

Arizona
Customers of the Tucson/SW, Ariz., franchise sent a letter to say they are very grateful and appreciative for everything the location did for them. They also said the staff is very hard working.

Thursday, April 15, 2010

Toledo, Ohio

Customers wrote to the Toledo, Ohio, franchise to say how satisfied they were with the service received on a recent move. They wrote that Matt Diakonis, Mike Harris, Wayland Thomas and Tyler Garland were “absolutely wonderful.” The moving team was professional, worked extremely hard and went above and beyond their duties. They plan to advertise the location and would call again for assistance in the future.

Wednesday, April 14, 2010

Glendale/S, Ariz.

We received this letter from a mother who was pleased with a Glendale/S, Ariz., team who moved her daughter.


I would like to express my thanks to the two gentlemen that were sent to move my daughter's belongings to her new apartment. Joseph and Micah we friendly, efficient and very accommodating with us. My daughter and I are really happy with the job they performed and wanted you to know that we appreciated their efforts on Wednesday. As this was my daughter's first apartment, she was apprehensive, overwhelmed and nervous, but Joseph and Micah handled the situation extremely well, and put her at ease with their friendly banter. Again, our experience with your company was outstanding and we will be glad to recommend your services if we are in a situation to do so.

Thanks very much,

Sharon and Sarah

Monday, April 12, 2010

Seminole County, Fla.

A customer called and reported the Seminole office moved her from Longwood, Fla., to South Carolina. The move started Dec. 28, 2009, and took three days. She had great things to say about her movers, Marvin and Doug – her move was efficient and went very well. She said the movers were thoughtful, patient, considerate and polite. Yoki noted the load and the unload went smoothly. She is very pleased with her move and wanted to let (the corporate office) know.

Tuesday, April 6, 2010

Columbus, Ga.

A local museum wrote to thank the franchise for donating its time and services:

On behalf of the Columbus Museum and the 6th Annual Art & Antique Show committee, I would like to thank you so very much for all your help with this year’s show. Your team of men were such a pleasure to work with and truly made dealer move-in and move-out as seamless as possible. Thank you again for your willingness to help out and for supporting our major fundraiser this year. You are a lifesaver!

Sincerely,
Lane

Thursday, April 1, 2010

Calls from satisfied customers

Fort Myers/Naples, Fla.

Anna called to say her movers did a fantastic job and she is so happy with Brian and Dujuan and how courteous they were. She said she will definitely recommend TWO MEN AND A TRUCK®.


Columbia, S.C.

Joe called to say how great his move went and that his movers, Kevin and Theo, were pleasant and quick. The move ended up being less than what was estimated. He was very pleased and plans to call TWO MEN AND A TRUCK® if he ever has to move again.

Fairfield County, Conn.

To Whom It May Concern:

Two of your finest employees, Jovan and Greg, moved my belongings on Feb. 5. They did an outstanding job. They were both very respectable, caring and, in every sense of the word, professional.

I hope that all your employees are as proud, dedicated, and hardworking as Greg and Jovan. Because of these two excellent working men, I will always recommend your moving company to others.

My only regret is waiting so long to write this letter, but, I have been extremely busy, but have not forgotten.

Please be good to them and show them the same respect that they give to your customers, they deserve it.

JVY