Wednesday, September 14, 2011

Dekalb County, Georgia

Our TWO MEN AND A TRUCK® location in Dekalb County, Georgia took some shortcuts on a recent move...but not the bad kind. The driver, Quinton, helped a non-profit organization save time and money by taking back roads to avoid the 5 o'clock rush hour. It goes to show that pleasing the customer is our top priority. Excellent work!



"The Decatur, GA office did a great job helping us plan and implement a
successful move.
Quinton & Noah were the "Two Men" and they worked diligently and quickly
to pack, load, transport, and unload all of our items.
We especially appreciated Quinton's "back road" knowledge so we did not
have to sit in 5 o'clock traffic on Atlanta highways which would have
exceeded our budget for this move.
I have personally used Two Men & a Truck for moves and had good
experiences which is why our non-profit organization used them for this
move.
Thank you for giving us the opportunity to send this feedback.

Have a pleasant day."

Sue

Tuesday, September 13, 2011

Kansas City, Kansas

Our TWO MEN AND A TRUCK®location in Kansas City, Kansas moved a customer who pledged to use our services every time she moves. Here is what she had to say:


"I just want your company to know how thankful and grateful I am to the three men that moved me. I unfortunately do not remember all their names, but I will always remember them. I was very stressed and not really fully prepared. They were all professional, friendly, helpful, and courteous to me. They made a stressful busy day better not just for moving my stuff but for helping it go smoothly, and they were super nice to work with. Your company should be very proud that these men represent your company. They are wonderful hardworking men. I cannot say enough good things about them. I have told everyone I know about my wonderful experience. I will never move without Two Men and a Truck. It’s the only way to move!"

Thank you to all your staff and thank the guys that moved me. I will never forget them.

Sincerely,

Tricia Leiker

Friday, September 9, 2011

St. Louis East, Missouri

Our TWO MEN AND A TRUCK® location in St. Louis East, MO did a great job on a recent move. The movers treated the customer like a friend. It is amazing that a move--one of the most stressful times in someones life--can be a pleasant experience because of our movers. Great job St. Louis East.

The guys who did my move were very professional but still down to earth and friendly. They handled all my belongings with TLC. I would recommend your company to any and all.  

Thank You

Don Davis

Wednesday, September 7, 2011

Our TWO MEN AND A TRUCK® location in Seminole, Florida exceed the expectations of a customer. The customer called at the last minute, and our workers in Seminole worked diligently and efficiently to make her move happen on time. Way to go Seminole!

This was by far the best example of EXCELLENT customer service I have seen in a long time!
I had called Two Men and a Truck at the last minute and Nicole kindly worked me into their Saturday schedule. The three gentleman that came out to move the boxes and furniture were AWESOME! From Nicole to the three guys that came out I am 100% pleased with the service that they provided. They have exceeded my expectations by far! These four people that I had the pleasure of dealing with are the most professional, kind, and courteous people !
THANK YOU SO MUCH for making this experience a good one!

I will 100% be calling Two Men and a Truck in about 2 months to move my stuff out of storage to our new house.

Thanks,
Tanya Mullis

Tuesday, September 6, 2011

Charlotte, North Carolina

The TWO MEN AND A TRUCK® location in Charlotte, North Carolina received quite possibly the best thank you letter to date. Two of our movers, Ennis and Jeremiah, set an excellent example of how our front line workers can leave lasting, pleasant impressions on our customers. Good work!

"Dear Two Men and a Truck:

On August 17, 2011, your company moved my husband and me from a condo in
uptown Charlotte to our mountain home in Saluda, North Carolina. We had
a wonderful experience with your moving team, Ennis and Jeremiah. They
were incredibly polite, respectful, professional, and easy to work with. They
made sure that all of our belongings were packed well, and
that everything arrived in good condition. They worked past 10 p.m. that
night to ensure that everything was unloaded and placed in our home
according to our specifications. By the time they left, we felt like they
were our friends. They really went the "extra mile" for us, and we hope that
you let them know for us how much we appreciated their service. They are
excellent employees, and anything your company can do to reward them would
be a good idea. Because of Ennis and Jeremiah, we will wholeheartedly
recommend your company to any of our friends who need to make a move.

Again, thank you for doing such a professional and courteous job. Moving is
never exactly pleasant, but we have to say that because of your excellent
employees, we had the best move we've ever had (and we've moved about 10
times over the past 15 years!). We simply can't say enough positive things
about your employees, Ennis and Jeremiah. Please give them our thanks and
extend our best wishes to each of them."

Very truly yours,
Mary Buchanan & Michael McCallion

Friday, September 2, 2011

Delaware County, Pennsylvania

Our  TWO MEN AND A TRUCK®  location in Delaware County, Pennsylvania received a thank you letter from a very dedicated customer.

"Once again you have exceeded our expectations. You have moved my family and
a customer of mine. Everyone was happy. Your  are the best. I have
said it before and I will say it again. Your company is the best. You have
moved family members of mine FOUR times. I will call no one else, you do a great
job."

Shirley May
Linda Garlington

Thursday, September 1, 2011

South Bend, Indiana

The TWO MEN AND A TRUCK®  location in South Bend Indiana received a thank you letter from a repeat customer. Here's what she had to say:


"I just completed the survey that was emailed to me but also wanted to send off an email complimenting the office staff and movers. I have used your company three times in the last three years and each experience was great.
Your movers are professional and friendly. Your company has made each move so much easier. Thank you!"