Kane, DuPage, Ill

The Kane, DuPage location of TWO MEN AND A TRUCK® recently recieved a letter from a happy customer thanking them for an awesome move.

TWO MEN AND A TRUCK®,

We want to let you know that your men did a great job for us moving items from Batavia to Yorkville. They did it in a timely and careful manner and they were very courteous.

Thanks Again,

Jerry and Kathy

Cleveland, Ohio

The Cleveland franchise of TWO MEN AND A TRUCK® recently recieved this e-mail from a customer thanking them for an excellent move.

We used your moving company last weekend. The move went so smoothly and quick. We were very pleased with the quickness and the kindness of all the guys. Rick, Dave, Bruno, Matt and Jesse were fantastic. They were polite, considerate and even played with my kids! Give them all raises they worked so hard! We will recommend this company and especially this crew to all our friends and family!

LEND(ing) A HAND

Al Roker's Lend a Hand charity organization has entered its ninth consecutive year. Every year Al Roker travels around the country and helps small charities that work toward improving conditions in their communities. Starting last Monday June, 21 Lend a Hand began its charitable trek across the country. The organization prides itself on giving back to communities that are in need, and this year TWO MEN AND A TRUCK® franchises in Sacramento, Cal., Des Moines, Iowa, and Memphis, Tenn. were able to be a part of this great charity and help give back to their communities.

San Francisco

On day one of Lend a Hand Al Roker visited San Francisco to help out Real Options for City Kids (ROCK).  ROCK is a San Francisco-based charity dedicated to nurturing the healthy development of children. They are committed to providing active learning opportunities to those who might not otherwise have access to such programs. ROCK aims to promote the positive development and long-term success of the youth that it serves through a combination of in-school and after school learning enrichment, sports and fitness, leadership training and outdoor adventure opportunities. TWO MEN AND A TRUCK® in San Francisco to help raise money and collect supplies for this charitable organization.

Des Moines

On day three of Lend a Hand Al Roker visited Des Moines to supply Iowa Homeless Youth Centers (IHYC) with money and supplies to aid the center in providing for the area's homeless youth. The IHYC works to eliminate homelessness among children, youth and young mothers in Polk County. With citizen support and assistance, IHYC helps homeless individuals and families live independently and attain self-sufficiency. The TWO MEN AND A TRUCK® franchise in Des Moines was on location to help Lend A Hand distribute the donations of food, clothes, and much more.

Memphis

Day four of Lend a Hand found Al Roker in Memphis to help out the New Ballet School located in Memphis. The New Ballet School brings a diverse population of students together by providing a professional standard of training, regardless of the ability to pay. New Ballet Ensemble is the professional company of performers who appear on the main stage and in our schools where students are engaged, educated and recruited for scholarships in the New Ballet School. Lend a Hand also made a stop in Nashville, which was recently hit by a devastating flood, to help rebuild the communities that have been ravaged by the flood with the help of Hands on Nashville (HON). Since 1991, HON has worked each day to match volunteers with community need. In 2009, HON connected 38,969 volunteers to service opportunities in over 300 nonprofits, government agencies, and schools. In response to the flooding disaster in Tennessee, Hands On Nashville's impact has become far greater. Between May 2 and today, HON has placed over 15,000 volunteers in recovery service, making a $1.3 million economic impact through human capital. The Memphis location of TWO MEN AND A TRUCK® was there to help both cities. The franchise helped collect food, clothes, hardware supplies, among many other donations to aid both cities.

Lend a Hand

Thanks to TWO MEN AND A TRUCK® and many other donors Lend a Hand was able to raise more than $4 million, making this year the most sucessful year in Lend a Hand's nine year history. 

Minneapolis Southwest, Minn.

The Minneapolis Southwest franchise of TWO MEN AND A TRUCK® recently recieved this letter from a very satisfied customer.

Steve,

In the event you did not speak to the team of movers who worked with us on our move, I wanted to shoot you some quick comments.

• Kevin, Torrey and Neil were wonderful. These guys were easy to talk to, asked great questions, worked quickly, worked safely and appeared to work very well together.

• Kevin (as the lead) was very open with me on several occasions regarding how the move was going, issues he foresaw and periodic updates regarding time and load volume.

• Kevin, Torrey and Neil graciously went about the inconvenient task of shedding their shoes everytime they entered our new home and needed to walk in areas not protected by carpet shield.

• We have unpacked 75% of our items and have yet to come across a scratched or broken item.

• Even though you estimated "a tight fit... into one truck load", these guys did TWO FULL TRUCK LOADS (pack, deliver, unload) and still had to leave items behind. All in less time than you estimated they could do one truck load.

• After delivering the final load, Kevin, Torrey and Neil asked my wife several times if she would like them to move items into different rooms, or reposition furniture, or reorganize any items stacked in the garage for access.

While we provided these guys a monetary tip, we also wanted to notify you and whomever you feel is appropriate that these guys did an excellent job and we want to say "thank you" once again.

Regards,

Rob

Des Moines, Iowa

The Des Moines franchise of TWO MEN AND A TRUCK® was recently featured on the Today Show. The franchise made a donation to the Iowa Homeless Youth Centers. The center works to eliminate homelessness among children, youth and young mothers in Polk County. With citizen support and assistance, IHYC helps homeless individuals and families live independently and attain self-sufficiency.

Charleston, S.C.

The Charleston franchise of TWO MEN AND A TRUCK® recieved this reply card from a satisfied customer who could not fill out the customer survey but wanted to thank the franchise for a job well done.

I could not access your survey - on limited service for the time being. But I do want to compliment your company for the service that TWO MEN AND A TRUCK® provided me in Charleston, S.C. I contracted them for service to move furniture to our truck. They arrived on time, couldn't have been more efficient and helpful and were such nice young men to have around. From the lady who answered my questions, took the order, confirmed and the men who did the job, it was tops. The communications companies should take lessons from you. Thank you for some of the best experiences I have had.

Eloise

Lincoln, Neb.

The Lincoln, Neb. location of TWO MEN AND A TRUCK® recieved this letter from The Friendship Home thanking the franchise for its continued support.

Because of you … 2009 was a better year for the 1,338 women and children who turned to Friendship Home for help. Thank you for the lives you have changed and the lives you have saved!”

We would like to sincerely thank you for helping with KFOR’s Operation Santa Claus. I really appreciate your assistance in transporting toys to the agencies. With your help it only takes one morning to get the job done. I know that Christmas is the busiest time of year and your assistance truly helps us.

This year we provided gifts for 3,537 children in the city of Lincoln. That’s over 236 more kids than last year.

I look forward to working with you again next season.

Sincerely,

Vicki and Joy