TWO MEN AND A TRUCK® franchises across the country have been receiving a lot of positive repsonses from customers. Here are just a few of the comments that satisfied customers have left.
Las Vegas North, Nev.
I like the timely, professional and courteous service. That's why I am having them back to move the rest of my home things. Thank you.
Hamilton West, Ohio
Your guys did a great job.
Thanks,
Sally
Lakeshore, Mich.
The men did a great job. They were friendly and careful.
Mary
Charleston, S.C.
Love TWO MEN AND A TRUCK®! Everyone is so nice! Thanks again!
Carolyn
North Fulton, Ga.
The guys were absolutely fabulous, please tell Josh!
Tom
Indianapolis South, Ind.
They were professional and I would use your company again in my future moves.
Mary
Friday, July 30, 2010
Thursday, July 29, 2010
Omaha, Neb.
The Omaha location of TWO MEN AND A TRUCK® recently received this lengthy e-mail from a satisfied customer thanking his movers for truely great moving experience.
I would like to make my opinion known to those "higher up" in the management chain. I have had the opportunity to take part in approximately ten moves between friends and family members who used your company. We've had good and bad experiences with the men who worked to move these homes. To be honest, when my mother-in-law offered to hire TWO MEN AND A TRUCK® to move my family's home I was hesitant. We haven't always had the best service, and I didn't want it to take forever and have my belongings ruined, (both of which have happened before... more than once). Saturday morning, my mother and I waited at my home. Five minutes to 8:30 (our scheduled time), my mother decided to run to the store since our experience reminded us that the movers are usually late. To my surprise, at 8:30 on the dot, the doorbell rang. Drew K and Mark R from TWO MEN AND A TRUCK® on L Street in Omaha, Neb. moved both my home and my mother's home (two whole houses of belongings) in four and a half hours in ninety-nine degree heat with one hundred percent humidity. Neither man complained even once. Both were extremely gracious, and helped us with services beyond their job description. When they weren't carrying something, they were jogging. When they were carrying something, they were so careful, we never saw even a single bump on a wall. They worked well together, helped each other often, and made a great team. I have never in my life seen two men work harder, faster, or more efficiently than these two men. My family and I are more grateful for Mark and Drew than we can write. If you have not given them raises recently, you should. And if you have, you should do it again. Maybe this is the kind of work and attitude you expect from all of your employees; I hope it is. But it is not what you usually get and I am sure you are aware of that. Mark and Drew had the kind of dedication, concern for the customer and their perception of the company, and attitude that makes a customer want to tell everyone they know how much they appreciate your company despite all of the negative experiences they've had in the past. One experience this good overshadows all of the bad experiences in the past. I urge you to acknowledge Drew and Mark's hard work. In a world where most people, (including myself) leave comments only when they have something to report or complain about, feedback such as that outlined above is monumental. It might seem a little excessive, but I want to make my point clear. Drew and Mark changed our perception of your company. I will ask for them the next time I move, and I will tell others to do the same. Thank you for the opportunity to leave this long, but well deserved comment.
I would like to make my opinion known to those "higher up" in the management chain. I have had the opportunity to take part in approximately ten moves between friends and family members who used your company. We've had good and bad experiences with the men who worked to move these homes. To be honest, when my mother-in-law offered to hire TWO MEN AND A TRUCK® to move my family's home I was hesitant. We haven't always had the best service, and I didn't want it to take forever and have my belongings ruined, (both of which have happened before... more than once). Saturday morning, my mother and I waited at my home. Five minutes to 8:30 (our scheduled time), my mother decided to run to the store since our experience reminded us that the movers are usually late. To my surprise, at 8:30 on the dot, the doorbell rang. Drew K and Mark R from TWO MEN AND A TRUCK® on L Street in Omaha, Neb. moved both my home and my mother's home (two whole houses of belongings) in four and a half hours in ninety-nine degree heat with one hundred percent humidity. Neither man complained even once. Both were extremely gracious, and helped us with services beyond their job description. When they weren't carrying something, they were jogging. When they were carrying something, they were so careful, we never saw even a single bump on a wall. They worked well together, helped each other often, and made a great team. I have never in my life seen two men work harder, faster, or more efficiently than these two men. My family and I are more grateful for Mark and Drew than we can write. If you have not given them raises recently, you should. And if you have, you should do it again. Maybe this is the kind of work and attitude you expect from all of your employees; I hope it is. But it is not what you usually get and I am sure you are aware of that. Mark and Drew had the kind of dedication, concern for the customer and their perception of the company, and attitude that makes a customer want to tell everyone they know how much they appreciate your company despite all of the negative experiences they've had in the past. One experience this good overshadows all of the bad experiences in the past. I urge you to acknowledge Drew and Mark's hard work. In a world where most people, (including myself) leave comments only when they have something to report or complain about, feedback such as that outlined above is monumental. It might seem a little excessive, but I want to make my point clear. Drew and Mark changed our perception of your company. I will ask for them the next time I move, and I will tell others to do the same. Thank you for the opportunity to leave this long, but well deserved comment.
Wednesday, July 28, 2010
Durham, N.C.
The Durham franchise of TWO MEN AND A TRUCK® recently received this e-mail from a satisfied customer thanking his movers for a job well done.
I want to commend the three movers from the Durham, N.C. franchise who moved our belongings in late June. Hector Espinoza, Alex Guerrero, and Floyd Medwinter were a great team. In very unpleasant heat and humidity they loaded trucks one day and unloaded them the next, moving our belongings with the utmost care. Throughout they were professional and courteous. Please recognize them in your company for the fine work they do.
Thank you,
David
I want to commend the three movers from the Durham, N.C. franchise who moved our belongings in late June. Hector Espinoza, Alex Guerrero, and Floyd Medwinter were a great team. In very unpleasant heat and humidity they loaded trucks one day and unloaded them the next, moving our belongings with the utmost care. Throughout they were professional and courteous. Please recognize them in your company for the fine work they do.
Thank you,
David
Tuesday, July 27, 2010
Macomb County, Mich.
The Macomb County location of TWO MEN AND A TRUCK® recently received this letter from a satisfied customer.
Jeff,
It was nice meeting you a couple weeks ago. As you know, I hired TWO MEN AND A TRUCK® out of Fraser to assist me with my move in late June. This was my 4th time moving and my first time hiring it out. My TWO MEN AND A TRUCK® experience exceeded all of my expectations! Jamel Cooper and Jason Swanigan were absolutely fantastic to work with. Not only where these guys fast and efficient but they were personable too. I expected I would need them for at least 8 hours and then I would probably add another one of two hours but these guys did it all in 6 total hours (not including the 1 hour travel time from house to house). I have had more guys help me move in the past and it took a lot longer than what it took these two guys. I was so impressed with these guys on the load up that I bought them lunch. The thing that impressed me most about these guys is not only their work ethic at TWO MEN AND A TRUCK® but also their pursuit of higher education at night. I’m not sure I would have the energy to work in a labor intensive job all day and then head off to 3 or 4 hours of lecture in the evening. Hats off to these guys.
I have heard similar experiences to mine recently and thought I would share mine with you. I look forward to meeting with you again soon.
Sincerly,
Robert
Jeff,
It was nice meeting you a couple weeks ago. As you know, I hired TWO MEN AND A TRUCK® out of Fraser to assist me with my move in late June. This was my 4th time moving and my first time hiring it out. My TWO MEN AND A TRUCK® experience exceeded all of my expectations! Jamel Cooper and Jason Swanigan were absolutely fantastic to work with. Not only where these guys fast and efficient but they were personable too. I expected I would need them for at least 8 hours and then I would probably add another one of two hours but these guys did it all in 6 total hours (not including the 1 hour travel time from house to house). I have had more guys help me move in the past and it took a lot longer than what it took these two guys. I was so impressed with these guys on the load up that I bought them lunch. The thing that impressed me most about these guys is not only their work ethic at TWO MEN AND A TRUCK® but also their pursuit of higher education at night. I’m not sure I would have the energy to work in a labor intensive job all day and then head off to 3 or 4 hours of lecture in the evening. Hats off to these guys.
I have heard similar experiences to mine recently and thought I would share mine with you. I look forward to meeting with you again soon.
Sincerly,
Robert
Monday, July 26, 2010
Scottsdale, Ariz.
The Scottsdale franchise of TWO MEN AND A TRUCK® recently sponsored a tee box and participated in Brennan's 24th Annual Charity Golf Tournament. The franchise recieved a letter from the organization thanking them for their support and participation.
Dear Friend:
On behalf of the children and families we serve at Phoenix Children's Hospital and Brennan's Sports Bar & Mexican Food, we'd like to extend our deepest gratitude for your generous support and participation of Brennan's 24th Annual Charity Golf Tournament. Thanks to your contribution, Brennan's raised $7344.75 for Phoenix Children's which helps us celebrate the lives of thousands of patients who come to us for our veryspecial brand of care.
We appreciate your dedication and charity that made this event possible. Your gift enables our Children's Heart Center and the Center for Cancer and Blood Disorders to make significant strides in pediatric health care, continuing the Hospital's commitment to strengthen its services so children of Arizona.
More than 1,232 pediatric heart surgeries took place at the Children's Heart Center in 2008. With the appointment of pediatric cardiothoracic surgeon Jeffrey Pearl, MD to lead the program the Children's Heart Center is poised for significant growth.
The Center for Cancer and Blood disorders at Phoenix Children's Hospital is the largest pediatric provider of hematology and oncology services in Arizona, treating more than 70 percent of pediatric brain tumor patients in the state. The Center has the only pediatric blood and marrow transplant program in the Valley, offered in cooperation with Mayo Clinic, and has performed more than 70 such transplants since its inception.
We are always grateful for the giving spirit of our friends in the community who share our commitment to making life better for more than 100,000 children in our care each year.
Thank you for believing in us and supporting our mission: hope, healing, and the best possible care for children and their families. We look forward to seeing you again next year!
Sincerely,
Steven
Dear Friend:
On behalf of the children and families we serve at Phoenix Children's Hospital and Brennan's Sports Bar & Mexican Food, we'd like to extend our deepest gratitude for your generous support and participation of Brennan's 24th Annual Charity Golf Tournament. Thanks to your contribution, Brennan's raised $7344.75 for Phoenix Children's which helps us celebrate the lives of thousands of patients who come to us for our veryspecial brand of care.
We appreciate your dedication and charity that made this event possible. Your gift enables our Children's Heart Center and the Center for Cancer and Blood Disorders to make significant strides in pediatric health care, continuing the Hospital's commitment to strengthen its services so children of Arizona.
More than 1,232 pediatric heart surgeries took place at the Children's Heart Center in 2008. With the appointment of pediatric cardiothoracic surgeon Jeffrey Pearl, MD to lead the program the Children's Heart Center is poised for significant growth.
The Center for Cancer and Blood disorders at Phoenix Children's Hospital is the largest pediatric provider of hematology and oncology services in Arizona, treating more than 70 percent of pediatric brain tumor patients in the state. The Center has the only pediatric blood and marrow transplant program in the Valley, offered in cooperation with Mayo Clinic, and has performed more than 70 such transplants since its inception.
We are always grateful for the giving spirit of our friends in the community who share our commitment to making life better for more than 100,000 children in our care each year.
Thank you for believing in us and supporting our mission: hope, healing, and the best possible care for children and their families. We look forward to seeing you again next year!
Sincerely,
Steven
Friday, July 23, 2010
Bay City/Midland/Saginaw, Mich.
The TWO MEN AND A TRUCK® franchise located in Bay City, Midland and Saginaw has recently received a lot of positive support from customers and organizations that it has donated to. The franchise recently recieved two letters for their cahritable donation:.one from the CAN Council of Saginaw for donating three days of moving services and one from Walter and Janet, thanking the franchise for moving an electric powered wheelchair free of charge. As well as on thank you letter sent by a satisfied customer.
Dear Ms. Anderson,
Together with the CAN Council Board of Directors, I want to thank you for your support of our 17th Annual Mardi Gras Auction! With your generosity, despite the economic condition of our community - the CAN Council has great support!
As you may konw, the Can Council is in our 30th year of providing the programs and services needed to move toward our mission of "Building a community where children are free from abuse and neglect". Each day the CAN Team of Staff, board and 300+ volunteers work together for our children and families! On their behalf, I want to share our heartfelt gratitude.
Thank you for your generous in-kind donation of three days of moving services to and from Apple Mountain. Without your labor and sweat, we truly could not have done it! We look forward to maintaining our strong programming, developing needed programs and services and continuing to be the catalyst for change in our community. Thank you for believeing in Saginaw County, "Our Children Should Be Seen, Heard, and Believed".
With Gratitude,
Suzanne
Dear Patti,
Please accept my sincere THANK YOU for the kindness extended to me in solving the problem of getting and AMIGO powered wheelchair being made available to me from St. Stanislaus Parish center to my home.
Having access to the AMIGO will increase my safety, self-care and lessening of worry and need for time spent helping me by my wife.
Being forced to live on pension income and being faced with increasing doctor and medical bills as my health deteriorates, the charity extended by TWO MEN AND A TRUCK® to us has made a lasting favorable impression. An impression enhanced by our phone encounter with you and John and Nate who brought the AMIGO to my home.
May peace, serenity, and prosperity be yours.
Sincerely,
Walter
I thought I would pass along all the wonderful things that I have heard about your company. Everyone I talked to from the assisted living place, the bank, and the neighbors in Cass City and Holly, they all recommend your company right away and said that you all were very responsible, timely, and that your movers were careful and polite. That is why we called you. I am planning to move within the next 5-7 years and will be calling again as we will be moving our whole house, 2 garages and whatever else we accumulate by then.
Catherine
Dear Ms. Anderson,
Together with the CAN Council Board of Directors, I want to thank you for your support of our 17th Annual Mardi Gras Auction! With your generosity, despite the economic condition of our community - the CAN Council has great support!
As you may konw, the Can Council is in our 30th year of providing the programs and services needed to move toward our mission of "Building a community where children are free from abuse and neglect". Each day the CAN Team of Staff, board and 300+ volunteers work together for our children and families! On their behalf, I want to share our heartfelt gratitude.
Thank you for your generous in-kind donation of three days of moving services to and from Apple Mountain. Without your labor and sweat, we truly could not have done it! We look forward to maintaining our strong programming, developing needed programs and services and continuing to be the catalyst for change in our community. Thank you for believeing in Saginaw County, "Our Children Should Be Seen, Heard, and Believed".
With Gratitude,
Suzanne
Dear Patti,
Please accept my sincere THANK YOU for the kindness extended to me in solving the problem of getting and AMIGO powered wheelchair being made available to me from St. Stanislaus Parish center to my home.
Having access to the AMIGO will increase my safety, self-care and lessening of worry and need for time spent helping me by my wife.
Being forced to live on pension income and being faced with increasing doctor and medical bills as my health deteriorates, the charity extended by TWO MEN AND A TRUCK® to us has made a lasting favorable impression. An impression enhanced by our phone encounter with you and John and Nate who brought the AMIGO to my home.
May peace, serenity, and prosperity be yours.
Sincerely,
Walter
I thought I would pass along all the wonderful things that I have heard about your company. Everyone I talked to from the assisted living place, the bank, and the neighbors in Cass City and Holly, they all recommend your company right away and said that you all were very responsible, timely, and that your movers were careful and polite. That is why we called you. I am planning to move within the next 5-7 years and will be calling again as we will be moving our whole house, 2 garages and whatever else we accumulate by then.
Catherine
Thursday, July 22, 2010
Pasco, Fla.
Mover Avery Williamson from the Pasco location of TWO MEN AND A TRUCK® was recently on the receiving end of a very generous tip, a 1996 Jeep Cherokee.
After the completion of a successful move the satisfied customer was so impressed with Williamson's attitude and work ethic that he awarded him with the Jeep.
Franchisee Ryan Knowles said, "Avery has a great attitude. His customers love him and it didn't surprise me at all that he would recieve such an awesome tip."
Franchisee Ryan Knowles said, "Avery has a great attitude. His customers love him and it didn't surprise me at all that he would recieve such an awesome tip."
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