Customers Otto and Eva wrote a thank you letter to the TWO MEN AND A TRUCK® location in Tulsa, Oklahoma. The movers lived up to the Core Values during the interstate move and preserved the integrity of the customer's belongings.
"We were extremely pleased with all services rendered in our move from Tulsa, Oklahoma to Tyler, Texas. The two men who moved us appeared early in both locations, analyzed the situation, and began to work. They stayed on task until we were moved. They were polite and careful with our possessions. They even arrived in our apartment with three pieces of Styrofoam, approximately 6' by 10' wide, unbroken. How's that for gentle handling! We learned of your company through referral and will refer others to you."
Thanks,
Otto and Eva
Thanks for writing in, Otto and Eva!
Wednesday, November 30, 2011
Friday, November 11, 2011
Pinellas County, Fla.
The TWO MEN AND A TRUCK® location in Pinellas County exceeded expectations and lived the Core Values during a business move. The customer was so satisfied, that he wrote a thank you letter two months after the move in response to a survey sent one day after the move. It reads:
"I haven't used this e-mail address for quite some time--I just realized that you sent me the survey after the move. I used your location in Palm Harbor to move cabinets for my business. I have to say that the movers they sent me were the most courteous and professional guys I have ever worked with. Thanks for all the help, I'll be calling again soon!"
-Wes N.
Wednesday, November 2, 2011
North Fulton, Georgia
The TWO MEN AND A TRUCK® location in North Fulton, Ga., received a thank you letter from a very satisfied customer. The North Fulton crew did an amazing job at living the Core Values and put the customer first. They set a great example for the moving industry. This is what the letter read:
"I thought the service provided was exceptional from start to finish, including the schduling by Courtney and Pam, to the actualy move by Damon, Mark, and Levi. The crew had a great attitude, was very professional, and worked efficiently. The truck was very clean. It was clear that everyone at this franchise is diedicated to excellence and providing excellent customer service"
-Karen
"I thought the service provided was exceptional from start to finish, including the schduling by Courtney and Pam, to the actualy move by Damon, Mark, and Levi. The crew had a great attitude, was very professional, and worked efficiently. The truck was very clean. It was clear that everyone at this franchise is diedicated to excellence and providing excellent customer service"
-Karen
Monday, October 17, 2011
Redding, California
The TWO MEN AND A TRUCK® location in Redding, Calif., received a thank you letter from a returning customer. After using the company multiple times, she let them how how thankful she is. This is what she wrote:
"I had TWO MEN AND A TRUCK® move me on October 1, 2011. It was the third time they moved me and I would not consider using anyone else. I, like many folks, have had horrible disasters with moving companies. You are the first to be dependable, professional, caring, and absolutely Olympian in your efforts to move me efficiently. So once again...a really good experience. Not that I want to move again...but I will be back next time"
Thanks,
Vicki R.
"I had TWO MEN AND A TRUCK® move me on October 1, 2011. It was the third time they moved me and I would not consider using anyone else. I, like many folks, have had horrible disasters with moving companies. You are the first to be dependable, professional, caring, and absolutely Olympian in your efforts to move me efficiently. So once again...a really good experience. Not that I want to move again...but I will be back next time"
Thanks,
Vicki R.
Thursday, September 29, 2011
Lakeshore, Michigan
The TWO MEN AND A TRUCK® location in Lakeshore, Mich., astounded a customer during a recent move. This person had moved to numerous locations in a very short period of time. Fortunately, her best and last move was with TWO MEN AND A TRUCK®. This is thank you letter she wrote:
"Just wanted to thank you and the men who moved me last week from one
apartment to another. They were courteous, helpful, and great to deal with. I
cannot compliment their service enough and will recommend them and your
company to anyone who is looking for quality and honest movers. Thanks so
much. I have moved about 4 times in the past 5 months and this was
definitely my best experience! Hopefully, I will not have to move again, but
if I do, you will hear from me, for sure."
apartment to another. They were courteous, helpful, and great to deal with. I
cannot compliment their service enough and will recommend them and your
company to anyone who is looking for quality and honest movers. Thanks so
much. I have moved about 4 times in the past 5 months and this was
definitely my best experience! Hopefully, I will not have to move again, but
if I do, you will hear from me, for sure."
Tuesday, September 27, 2011
Greensboro, North Carolina
The TWO MEN AND A TRUCK® location in Greensboro, NC., received a thank you card from a satisfied customer. After noticing how efficient and cautious the movers were, the customer referred the Greensboro location for a business move.
"I can tell you that this has been second time I have used Two Men and a Truck and I was completely satisfied. Not only did the movers take extreme caution with my furniture, they were extremely courteous and friendly. I have had my fair share of experience with moving companies and I will not use anyone else. At this time, my company is looking for a moving company to partner with to move their employees. I have given them your information with an excellent reference."
"I can tell you that this has been second time I have used Two Men and a Truck and I was completely satisfied. Not only did the movers take extreme caution with my furniture, they were extremely courteous and friendly. I have had my fair share of experience with moving companies and I will not use anyone else. At this time, my company is looking for a moving company to partner with to move their employees. I have given them your information with an excellent reference."
Tuesday, September 20, 2011
Chattanooga, Tennessee
The TWO MEN AND A TRUCK® location in Chattanooga, Tenn., proved have what it takes to generate referrals. The movers acted kindly and like true gentlemen. A customer wrote this thank you letter:
"My experience was perfect-the gentlemen were super and I will be calling again, as my mom will sell her home and we will need to move her entire house."
Check out the TWO MEN AND A TRUCK® Chattanooga on Facebook.
"My experience was perfect-the gentlemen were super and I will be calling again, as my mom will sell her home and we will need to move her entire house."
Check out the TWO MEN AND A TRUCK® Chattanooga on Facebook.
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