Customers Otto and Eva wrote a thank you letter to the TWO MEN AND A TRUCK® location in Tulsa, Oklahoma. The movers lived up to the Core Values during the interstate move and preserved the integrity of the customer's belongings.
"We were extremely pleased with all services rendered in our move from Tulsa, Oklahoma to Tyler, Texas. The two men who moved us appeared early in both locations, analyzed the situation, and began to work. They stayed on task until we were moved. They were polite and careful with our possessions. They even arrived in our apartment with three pieces of Styrofoam, approximately 6' by 10' wide, unbroken. How's that for gentle handling! We learned of your company through referral and will refer others to you."
Thanks,
Otto and Eva
Thanks for writing in, Otto and Eva!
Wednesday, November 30, 2011
Friday, November 11, 2011
Pinellas County, Fla.
The TWO MEN AND A TRUCK® location in Pinellas County exceeded expectations and lived the Core Values during a business move. The customer was so satisfied, that he wrote a thank you letter two months after the move in response to a survey sent one day after the move. It reads:
"I haven't used this e-mail address for quite some time--I just realized that you sent me the survey after the move. I used your location in Palm Harbor to move cabinets for my business. I have to say that the movers they sent me were the most courteous and professional guys I have ever worked with. Thanks for all the help, I'll be calling again soon!"
-Wes N.
Wednesday, November 2, 2011
North Fulton, Georgia
The TWO MEN AND A TRUCK® location in North Fulton, Ga., received a thank you letter from a very satisfied customer. The North Fulton crew did an amazing job at living the Core Values and put the customer first. They set a great example for the moving industry. This is what the letter read:
"I thought the service provided was exceptional from start to finish, including the schduling by Courtney and Pam, to the actualy move by Damon, Mark, and Levi. The crew had a great attitude, was very professional, and worked efficiently. The truck was very clean. It was clear that everyone at this franchise is diedicated to excellence and providing excellent customer service"
-Karen
"I thought the service provided was exceptional from start to finish, including the schduling by Courtney and Pam, to the actualy move by Damon, Mark, and Levi. The crew had a great attitude, was very professional, and worked efficiently. The truck was very clean. It was clear that everyone at this franchise is diedicated to excellence and providing excellent customer service"
-Karen
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