Thursday, March 18, 2010

Milwaukee, Wis.

The Home Office Quality Control team recieved this e-mail for the the Milwaukee, Wis., location:

Dear Two Men:

On March 6, I used your moving service to relocate my 90-year-old mother to a senior living community. Everyone at your company was very helpful and professional. I anticipated this event to be very stressful for everyone involved and was pleasantly surprised when things went so smoothly.

Fred and Justin arrived ahead of schedule, were very careful in maneuvering the truck into my mother's very tiny driveway, assessed the items to be moved and then proceeded to pack the truck, taking care of my mother's belongings as well as the carpets. Given that it was a very muddy day, this was not easy. Once we arrived at my mother's new apartment, they quickly brought everything in, politely following my instructions.

I was also relieved at the cost of the move. I anticipated it being much higher. Being that my mom has limited finances, this is a great help.

I would like to thank your company, your office staff and especially Fred and Justin. These men were polite, professional, pleasant, thorough and very considerate. I will not hesitate to recommend your company to friends and family.

Sincerely,
Kim

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