Thursday, April 28, 2011

North Broward/Boca Raton, Fla.

Recently the North Broward/Boca Raton franchise of TWO MEN AND A TRUCK® was assured that a move they did would lead to many referrals.

Very satisfied. Your two men were outstanding. I certainly would send folks to you in a heartbeat.

Thank you.
Gail

Wednesday, April 27, 2011

Bay City/Midland/Saginaw, Mich.

The Bay City/Saginaw/Midland location of TWO MEN AND A TRUCK® recently helped out CAN Council of Saginaw County and received a thank you letter from for all their effort.

Dear Ashley,

Together with the CAN Council Board of Directors and our staff, I want to thank you for your support of our 18th Annual Mardi Gras Auction! Because of the generosity and support of the community, we met and exceeded our $135,000 goal! The proceeds from this event are critical to our daily operations throughout the coming year.

Thank you for your generous donation of the duffel bag for one of our lucky Mardi Gras winners and the in-kind donation of the two days of moving services to and from Apple Mountain! Without you we truly could not have done it! We look foward to maintaining our strong programming, developing new programs and services, and continuing to meet the needs of our community.

Thank you for believing that in Saginaw County, "Our Children Should Be Seen, Heard and Believed!"

With Gratitude
Suzanne

Tuesday, April 26, 2011

Evansville, Ind.

A customer was very pleased with the handling of all his items in a move recently performed by the Evansville location of TWO MEN AND A TRUCK®

I was very impressed and pleased with the service that I received from Two Men and a Truck! Very professional in every manner! Nothing broken, scratched or destroyed. All items arrived in excellent condition!

Thanks,
Ralph

Monday, April 25, 2011

Panama City, Fla.

The Panama City franchise of TWO MEN AND A TRUCK® recently helped out the Humane Society of Bay County by donating three trucks to assist in their move to a larger facility.

For the past four years, the Humane Society has operated their thrift store and animal shelter out of a very small location.

The move is an example of the franchise truly "Living the Core Values!"

Wednesday, April 20, 2011

Des Moines, Iowa

A happy customer recently raved about the Des Moines location of TWO MEN AND A TRUCK®.

I wish to thank you and especially the men that came out and moved me and all of my possessions. They were 100% courteous and professional and did not stall around or waste time. They did a fantastic job and should be commended. Have no doubt, that I have already started telling everyone I know, about the great job your people did !

Thank you so very much
Patrick

Tuesday, April 19, 2011

Cobb County South, Ga.

The Cobb County South franchise of TWO MEN AND A TRUCK® recently received a thank you letter from a customer telling them how exceptional their customer service was.

I wanted to thank you and your wonderful driver and movers for far exceeding my expectations. In a world where Customer Service is almost instinct the 3 men who moved me went far and beyond the job and took pride in their work as if it was their company. They were so organized, effecient and fast. They informed me of everything and even immediately corrected some paperwork with a phone call. It could not have gone any smoother. The move itself was unexpected and under the worst circumstances. These men came out worked hard and furious to get the job done and put my fears at ease. I actually looked forward to a new place knowing it was in the hands of such a professional and dedicated crew. They were on time and courteous. I would highly recommend this company, you and those 3 men for any and every job. I have worked in Customer Serice for over 26 years and this was a job well done that deserves recognition. Thank you for handling, confirming and being so knowledgable about my needs when I called. I am in my home now and looking forward to new beginnings.

Thank you so much,
Dawn

Monday, April 18, 2011

Lansing, Mich.

The Lansing franchise of TWO MEN AND A TRUCK® recently completed a move that left the customers satisfied with the whole process.

On Saturday, April 9th, Two Men and a Truck, from Lansing Michigan, moved us. Actually we had 6 men and 2 trucks since it was a big move.

It started with our estimator, Ben, who understood the needs we had and alleviated our concerns. We can't say enough good about the crew. Derek, Lucas, Jeremy, Ryan, Jason, and Scott were courteous and a delight to interact with. They worked continuously and efficiently, doing everything we had hoped for and more.

You can be sure that we not only will use your services again, if needed, but have definitely been telling everyone who asks how our move went, just how great and easy your guys made it.

Thank you,
Al & Debbie

Friday, April 15, 2011

Scottsdale, Ariz.

A recent customer of the Scottsdale location of TWO MEN AND A TRUCK® was very pleased with the move.

Thanks for the great service last Friday. Alex and Jr. arrived on time, were very respectful of our property and worked there you know what off. To say I was satisfied is an understatement. I will use you again next time I move and I would refer you to anyone asking me to refer me to a mover.

Scott

Thursday, April 14, 2011

Toledo, Ohio

A customer of the Toledo location of TWO MEN AND A TRUCK® enjoyed a recent move so much that he promised to tell everyone about the great service.

Hello,

I am Dennis. On April 3rd, your company sent a crew to move my house. They were Matt and Matt. I cannot begin to tell you how incredible these two were! My wife and I are so thankful that your employees are so helpful and courteous! I am telling everyone to use your company when they move. Matt and Matt definately made yor company look GREAT. Please tell them that Leah and I thank them for everything that they did.

Dennis

Wednesday, April 13, 2011

Madison, Wis.

A customer of the Madison location of TWO MEN AND A TRUCK® was very pleased with the service she received during an enjoyable move.

I hope this finds you well and enjoying spring! I am writing to let you know that I had a most delightful experience with Two Men and a Truck this past week. My boyfriend, Doug, and I have been merging households since selling his home last month. The final push came on Friday when Nick and Vernell (of your team) came to help us move everything that was left. They were both totally marvelous to work with: competent, confident, good natured and good humored. They made the experience (even through the late season snow!) come together beautifully. Please pass on my best wishes and thanks to them as well as Becca for their help in our move. Such times can be stressful, but they made it anything but!

Hope to see you soon!
Jeanan

Tuesday, April 12, 2011

Birmingham, Ala.

The Birmingham franchise of TWO MEN AND A TRUCK® recently received a thank you letter that really shows following the "grandma rule" can go a long way in making the moving experience easier for someone.

I just wanted to drop a note to say "Thanks" for the excellent customer service extended to me and my family during our most recent move. This move was a difficult one for the entire family as my father passed away very unexpectedly and we had a short period of time to move his belongings out of his apartment. I called Two Men and A Truck on Wednesday, March 23 to inquire about availability for Monday, March 28th. From the time I called until the end of the move on the 28th, I was treated like I was the only customer (which I know is not true!) Amy and Mia handled the office end of things (thanks to both of you) and I cannot remember the names of the two young men who moved us on the 28th, but they were great. Dad's furniture and belongings were taken to a storage unit and these 2 young men packed that storage unit like it was their personal furniture and belongings. They took great care in seeing that the furniture was not banged up and the boxes were stacked with care. I cannot tell you have grateful I am to have had such professional and courteous service during a very difficult time. I will use Two Men and a Truck in the future and I will highly recommend your services to others.

Thanks again.
Tammy

Friday, April 8, 2011

Cobb County North, Ga.

The Cobb County North location of TWO MEN AND A TRUCK® received a positive review that proves first impressions can go a long way.

Three movers arrived on our door step (on time) with smiles on their faces, literally!!! We had the best experience with Two Men and a Truck, I will never use anyone else. Scheduling was easy breezy and friendly with Emily. She went out of her way to accommodate our tricky schedule which made the whole thing possible and meant so much to us. The movers were incredibly careful and diligent in what can be such a nerve wrecking process. They were such nice guys! Thank you again Two Men and a Truck for the awesome job you did!!!

Elizabeth

Thursday, April 7, 2011

Kansas City, Mo.

A recent customer of the Kansas City franchise of TWO MEN AND A TRUCK® wrote in to tell how her experiences with the company keep getting better each time.

I just wanted to add an email after completing my survey to say once again how great an experience my move was. Nick and Rafee were amazing and they made the move easy and enjoyable. How they do that is a mystery, but they did. This was my third move with 2/3 Men and a Truck and it was the best yet! Thank you all!

Kathy

Wednesday, April 6, 2011

Ceveland, Ohio

Recently, the Cleveland location of TWO MEN AND A TRUCK® received a thank you letter that proves if you move the right way, it can be a stress-free experience.

Hello,

I just filled out your customer satisfaction survey and I just wanted to emphasize how wonderful the movers assigned to my move were. They went far beyond my expectations--I had a few pieces of furniture that I was worried wouldn't get up and down certain stairs and they handled everything beautifully. Moving is so stressful and those two young men actually made it a pleasure! I can't thank them enough. Please let them know how much I appreciate their hard work and care! Best,

Kimberley

Tuesday, April 5, 2011

Little Rock, Ark.

The Little Rock location of TWO MEN AND A TRUCK® was very pleased when they heard from a customer that their excellent service has already resulted in some referrals.

Both guys did a great job this past week on my move. When my home sells you will be the first company I call. I have already given your name out several times. Again...great job on the move and great attitudes from the guys doing the work. I would have actually paid more for the service I got.

Monday, April 4, 2011

Appleton, Wis.

A very happy customer recently sent the Appleton location of TWO MEN AND A TRUCK® a very positive thank you.

I just wanted to take the time to commend Two Men & A Truck! I recently moved from Green Bay, WI to Eau Claire, WI and seeked out your services from the Green Bay, WI branch. Every touch point of my experience (from the appointment set up, confirmation call & the actual mover), exceeded my expectations. Each of the employees was extremely friendly, professional, & customer service minded! I worked w/ Debbie for the initial apt set up, Angela for the confirmation & additional questions, & Nick & one other gentlemen were the movers. Had it not been for these individuals, the move wouldn't have been stressful! THANK YOU!

Sincerely,
Kelly

Friday, April 1, 2011

DeKalb County, Ga.

The DeKalb franchise of TWO MEN AND A TRUCK® recently received a great review from a very happy customer.

From the first phone conversation to the loading and unloading of my furniture, this experience with Two Men and a Truck was great! They were considerate, hard working, willing to please and beyond helpful.

I had never used a moving service before and was slightly anxious about it....but, the two men who came to help me out were hard working, funny, and just over all nice guys. My stuff arrived quickly and everything in one piece!
I will definitely be using Two Men and a Truck again!