Birmingham, Ala.

The Birmingham franchise of TWO MEN AND A TRUCK® recently received a thank you letter that really shows following the "grandma rule" can go a long way in making the moving experience easier for someone.

I just wanted to drop a note to say "Thanks" for the excellent customer service extended to me and my family during our most recent move. This move was a difficult one for the entire family as my father passed away very unexpectedly and we had a short period of time to move his belongings out of his apartment. I called Two Men and A Truck on Wednesday, March 23 to inquire about availability for Monday, March 28th. From the time I called until the end of the move on the 28th, I was treated like I was the only customer (which I know is not true!) Amy and Mia handled the office end of things (thanks to both of you) and I cannot remember the names of the two young men who moved us on the 28th, but they were great. Dad's furniture and belongings were taken to a storage unit and these 2 young men packed that storage unit like it was their personal furniture and belongings. They took great care in seeing that the furniture was not banged up and the boxes were stacked with care. I cannot tell you have grateful I am to have had such professional and courteous service during a very difficult time. I will use Two Men and a Truck in the future and I will highly recommend your services to others.

Thanks again.
Tammy