Dear Trudie:
Recently I called in for a quote to have your company move my family. I declined the offer and decided I knew best with the hired college help in place. Let me say first - that you are more than welcome to post this email anywhere you see necessary because it is a real testament that you pay for what you get.
The move was exhausting and took much longer than I had planned. I needed to take two days off work to complete the move because most of it I ended up doing myself. Part of the crew was prepared and the other half was not - that half I paid dearly for in many other ways. They tore my couch and broke a piece off my bookcase and my entertainment unit. I hired muscle not intelligence. In the end I paid more for the move by missing work, feeling exhausted, being overwhelmed and being inefficient with time, energy and money. The truck I "borrowed" was not big enough so I needed to "borrow" it the next day. Our inexperience led to wasted space on the truck as well.
I truly believe that your movers would have cut my time, energy spent and mental exhaustion in half - there is no price for that given that I run a household, am a MBA student full-time and work as well. For a few hundred dollars more this is an inexpensive price to pay.
Suffice to say I have learned my lesson on lost opportunity costs, I am calling you to schedule my next move in order to have the attention and professionalism that your "Two men and a truck" provide!
Have a great day. Know that you offer much more than a moving service - you offer peace of mind to a stressful event in people's lives - moving their treasures and lives.
All the best for your continued success,
Jeannette Chambers
Recently I called in for a quote to have your company move my family. I declined the offer and decided I knew best with the hired college help in place. Let me say first - that you are more than welcome to post this email anywhere you see necessary because it is a real testament that you pay for what you get.
The move was exhausting and took much longer than I had planned. I needed to take two days off work to complete the move because most of it I ended up doing myself. Part of the crew was prepared and the other half was not - that half I paid dearly for in many other ways. They tore my couch and broke a piece off my bookcase and my entertainment unit. I hired muscle not intelligence. In the end I paid more for the move by missing work, feeling exhausted, being overwhelmed and being inefficient with time, energy and money. The truck I "borrowed" was not big enough so I needed to "borrow" it the next day. Our inexperience led to wasted space on the truck as well.
I truly believe that your movers would have cut my time, energy spent and mental exhaustion in half - there is no price for that given that I run a household, am a MBA student full-time and work as well. For a few hundred dollars more this is an inexpensive price to pay.
Suffice to say I have learned my lesson on lost opportunity costs, I am calling you to schedule my next move in order to have the attention and professionalism that your "Two men and a truck" provide!
Have a great day. Know that you offer much more than a moving service - you offer peace of mind to a stressful event in people's lives - moving their treasures and lives.
All the best for your continued success,
Jeannette Chambers
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