Thursday, September 29, 2011

Lakeshore, Michigan

The TWO MEN AND A TRUCK® location in Lakeshore, Mich., astounded a customer during a recent move. This person had moved to numerous locations in a very short period of time. Fortunately, her best and last move was with TWO MEN AND A TRUCK®. This is thank you letter she wrote:


"Just wanted to thank you and the men who moved me last week from one
apartment to another. They were courteous, helpful, and great to deal with. I
cannot compliment their service enough and will recommend them and your
company to anyone who is looking for quality and honest movers. Thanks so
much. I have moved about 4 times in the past 5 months and this was
definitely my best experience! Hopefully, I will not have to move again, but
if I do, you will hear from me, for sure."

Tuesday, September 27, 2011

Greensboro, North Carolina

The TWO MEN AND A TRUCK® location in Greensboro, NC., received a thank you card from a satisfied customer. After noticing how efficient and cautious the movers were, the customer referred the Greensboro location for a business move.

"I can tell you that this has been second time I have used Two Men and a Truck and I was completely satisfied. Not only did the movers take extreme caution with my furniture, they were extremely courteous and friendly. I have had my fair share of experience with moving companies and I will not use anyone else. At this time, my company is looking for a moving company to partner with to move their employees. I have given them your information with an excellent reference."

Tuesday, September 20, 2011

Chattanooga, Tennessee

The TWO MEN AND A TRUCK® location in Chattanooga, Tenn., proved have what it takes to generate referrals. The movers acted kindly and like true gentlemen. A customer wrote this thank you letter:

"My experience was perfect-the gentlemen were super and I will be calling again, as my mom will sell her home and we will need to move her entire house."


Check out the TWO MEN AND A TRUCK® Chattanooga on Facebook.

Monday, September 19, 2011

Greenville, North Carolina

The TWO MEN AND A TRUCK® location in Greenville, N.C., performed an excellent move for a customer who had moved many times before, but never with TWO MEN AND A TRUCK®. A seasoned Army veteran was so impressed with the movers that he hand-wrote a thank you letter. This is what he wrote:

"Friday 9 September 2011, Two Men and a Truck moved me from Wilson, NC to Greenville, NC. They were extremely professional, accommodating, skilled, and friendly. After 26 years in the Army, I have moved many times. But I have never been as impressed before. They were amazing.
Thanks for a job well done."
John Ellis 

Friday, September 16, 2011

Des Plaines, Illinois

Our TWO MEN AND A TRUCK® location in Des Plaines, Illinois practices excellent customer care. Two movers, Billy and Derek, loaded the truck with great respect for personal belongings and concern for our customer's well-being. Unfortunately, a curio cabinet door was broken during this move. Management solved the problem by repairing and re-installing the cabinet door for the customer. Des Plaines set a great example of living the Core Values. Here is what the customer had to say:
I have nothing but wonderful things to say about TMT.  Billy and Derek moved furniture from my mom's to our house.  They were so careful and considerate of emotional needs and making sure things were right.  It was unfortunate that the last piece they were putting into place got caught in the protective wrapping they had put it in and one of the glass doors on the curio cabinet was broken.  TMT took care of all repairs and sent Jamie to reinstall it.  It's as good as new.  Thank you Two Men and a Truck and thank you to Brian Stern for making sure things were taken care of.

Karen Lindquist 

Thursday, September 15, 2011

Orland Park, llinois

Our  TWO MEN AND A TRUCK® location in Orland Park, Illinois received a heartfelt letter from a recent customer who believed she had the best and most competent movers working for her; and perhaps she was right. The movers, Rob and Charles, battled against the August sun and smothering humidity. However, these unwanted elements of nature proved to be no match for these men.

The blistering heat, coupled with extreme physical exertion, would make most men seek shade and shelter...but our movers knew that was an option they could not even consider, for the move had to get done on time. After a truly glorious display of mental and physical perseverance, Robert and Charles from Orland Park completed the move without looking back. As our stoic movers drove off into the sunset, the more-than-satisfied customer pledged to refer TWO MEN AND A TRUCK®to others in the community. Here is her testimony:





The two fellows, Rob and Charles, that moved me from Matteson to Manteno on August 31st were just superb.  Their patience and attitudes surpassed my expectations.  They certainly knew what they were doing, and I felt very comfortable with them. Both men were very cautious and careful with my furniture and I appreciated that so much.  They deserve a "raise" and a pat on the back.  Not an easy job, and it was so hot/humid that day, but not one complaint from them.  I send my heartfelt thank you to them again, and to your fine company.  I certainly will recommend Two Men and a Truck to anyone of my friends that have moving needs.

Sincerely,


Harriett Eckberg
Well done, Orland Park, well done.

Wednesday, September 14, 2011

Dekalb County, Georgia

Our TWO MEN AND A TRUCK® location in Dekalb County, Georgia took some shortcuts on a recent move...but not the bad kind. The driver, Quinton, helped a non-profit organization save time and money by taking back roads to avoid the 5 o'clock rush hour. It goes to show that pleasing the customer is our top priority. Excellent work!



"The Decatur, GA office did a great job helping us plan and implement a
successful move.
Quinton & Noah were the "Two Men" and they worked diligently and quickly
to pack, load, transport, and unload all of our items.
We especially appreciated Quinton's "back road" knowledge so we did not
have to sit in 5 o'clock traffic on Atlanta highways which would have
exceeded our budget for this move.
I have personally used Two Men & a Truck for moves and had good
experiences which is why our non-profit organization used them for this
move.
Thank you for giving us the opportunity to send this feedback.

Have a pleasant day."

Sue