Our TWO MEN AND A TRUCK® location in Des Plaines, Illinois practices excellent customer care. Two movers, Billy and Derek, loaded the truck with great respect for personal belongings and concern for our customer's well-being. Unfortunately, a curio cabinet door was broken during this move. Management solved the problem by repairing and re-installing the cabinet door for the customer. Des Plaines set a great example of living the Core Values. Here is what the customer had to say:
I have nothing but wonderful things to say about TMT. Billy and Derek moved furniture from my mom's to our house. They were so careful and considerate of emotional needs and making sure things were right. It was unfortunate that the last piece they were putting into place got caught in the protective wrapping they had put it in and one of the glass doors on the curio cabinet was broken. TMT took care of all repairs and sent Jamie to reinstall it. It's as good as new. Thank you Two Men and a Truck and thank you to Brian Stern for making sure things were taken care of.
Karen Lindquist
Karen Lindquist
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