Lakeshore, Michigan

The TWO MEN AND A TRUCK® location in Lakeshore, Mich., astounded a customer during a recent move. This person had moved to numerous locations in a very short period of time. Fortunately, her best and last move was with TWO MEN AND A TRUCK®. This is thank you letter she wrote:

"Just wanted to thank you and the men who moved me last week from one
apartment to another. They were courteous, helpful, and great to deal with. I
cannot compliment their service enough and will recommend them and your
company to anyone who is looking for quality and honest movers. Thanks so
much. I have moved about 4 times in the past 5 months and this was
definitely my best experience! Hopefully, I will not have to move again, but
if I do, you will hear from me, for sure."

Greensboro, North Carolina

The TWO MEN AND A TRUCK® location in Greensboro, NC., received a thank you card from a satisfied customer. After noticing how efficient and cautious the movers were, the customer referred the Greensboro location for a business move.

"I can tell you that this has been second time I have used Two Men and a Truck and I was completely satisfied. Not only did the movers take extreme caution with my furniture, they were extremely courteous and friendly. I have had my fair share of experience with moving companies and I will not use anyone else. At this time, my company is looking for a moving company to partner with to move their employees. I have given them your information with an excellent reference."

Chattanooga, Tennessee

The TWO MEN AND A TRUCK® location in Chattanooga, Tenn., proved have what it takes to generate referrals. The movers acted kindly and like true gentlemen. A customer wrote this thank you letter:

"My experience was perfect-the gentlemen were super and I will be calling again, as my mom will sell her home and we will need to move her entire house."


Check out the TWO MEN AND A TRUCK® Chattanooga on Facebook.

Greenville, North Carolina

The TWO MEN AND A TRUCK® location in Greenville, N.C., performed an excellent move for a customer who had moved many times before, but never with TWO MEN AND A TRUCK®. A seasoned Army veteran was so impressed with the movers that he hand-wrote a thank you letter. This is what he wrote:

"Friday 9 September 2011, Two Men and a Truck moved me from Wilson, NC to Greenville, NC. They were extremely professional, accommodating, skilled, and friendly. After 26 years in the Army, I have moved many times. But I have never been as impressed before. They were amazing.

Thanks for a job well done."

John Ellis 

Des Plaines, Illinois

Our TWO MEN AND A TRUCK® location in Des Plaines, Illinois practices excellent customer care. Two movers, Billy and Derek, loaded the truck with great respect for personal belongings and concern for our customer's well-being. Unfortunately, a curio cabinet door was broken during this move. Management solved the problem by repairing and re-installing the cabinet door for the customer. Des Plaines set a great example of living the Core Values. Here is what the customer had to say:

I have nothing but wonderful things to say about TMT.  Billy and Derek moved furniture from my mom's to our house.  They were so careful and considerate of emotional needs and making sure things were right.  It was unfortunate that the last piece they were putting into place got caught in the protective wrapping they had put it in and one of the glass doors on the curio cabinet was broken.  TMT took care of all repairs and sent Jamie to reinstall it.  It's as good as new.  Thank you Two Men and a Truck and thank you to Brian Stern for making sure things were taken care of.

Karen Lindquist 

Orland Park, llinois

Our  TWO MEN AND A TRUCK® location in Orland Park, Illinois received a heartfelt letter from a recent customer who believed she had the best and most competent movers working for her; and perhaps she was right. The movers, Rob and Charles, battled against the August sun and smothering humidity. However, these unwanted elements of nature proved to be no match for these men.

The blistering heat, coupled with extreme physical exertion, would make most men seek shade and shelter...but our movers knew that was an option they could not even consider, for the move had to get done on time. After a truly glorious display of mental and physical perseverance, Robert and Charles from Orland Park completed the move without looking back. As our stoic movers drove off into the sunset, the more-than-satisfied customer pledged to refer TWO MEN AND A TRUCK®to others in the community. Here is her testimony:

The two fellows, Rob and Charles, that moved me from Matteson to Manteno on August 31st were just superb.  Their patience and attitudes surpassed my expectations.  They certainly knew what they were doing, and I felt very comfortable with them. Both men were very cautious and careful with my furniture and I appreciated that so much.  They deserve a "raise" and a pat on the back.  Not an easy job, and it was so hot/humid that day, but not one complaint from them.  I send my heartfelt thank you to them again, and to your fine company.  I certainly will recommend Two Men and a Truck to anyone of my friends that have moving needs.

Sincerely,

Harriett Eckberg

Well done, Orland Park, well done.

Dekalb County, Georgia

Our TWO MEN AND A TRUCK® location in Dekalb County, Georgia took some shortcuts on a recent move...but not the bad kind. The driver, Quinton, helped a non-profit organization save time and money by taking back roads to avoid the 5 o'clock rush hour. It goes to show that pleasing the customer is our top priority. Excellent work!

"The Decatur, GA office did a great job helping us plan and implement a
successful move.
Quinton & Noah were the "Two Men" and they worked diligently and quickly
to pack, load, transport, and unload all of our items.
We especially appreciated Quinton's "back road" knowledge so we did not
have to sit in 5 o'clock traffic on Atlanta highways which would have
exceeded our budget for this move.
I have personally used Two Men & a Truck for moves and had good
experiences which is why our non-profit organization used them for this
move.
Thank you for giving us the opportunity to send this feedback.

Have a pleasant day."

Sue

Kansas City, Kansas

Our TWO MEN AND A TRUCK®location in Kansas City, Kansas moved a customer who pledged to use our services every time she moves. Here is what she had to say:

"I just want your company to know how thankful and grateful I am to the three men that moved me. I unfortunately do not remember all their names, but I will always remember them. I was very stressed and not really fully prepared. They were all professional, friendly, helpful, and courteous to me. They made a stressful busy day better not just for moving my stuff but for helping it go smoothly, and they were super nice to work with. Your company should be very proud that these men represent your company. They are wonderful hardworking men. I cannot say enough good things about them. I have told everyone I know about my wonderful experience. I will never move without Two Men and a Truck. It’s the only way to move!"

Thank you to all your staff and thank the guys that moved me. I will never forget them.

Sincerely,

Tricia Leiker

St. Louis East, Missouri

Our TWO MEN AND A TRUCK® location in St. Louis East, MO did a great job on a recent move. The movers treated the customer like a friend. It is amazing that a move--one of the most stressful times in someones life--can be a pleasant experience because of our movers. Great job St. Louis East.

The guys who did my move were very professional but still down to earth and friendly. They handled all my belongings with TLC. I would recommend your company to any and all.  

Thank You

Don Davis

Our TWO MEN AND A TRUCK® location in Seminole, Florida exceed the expectations of a customer. The customer called at the last minute, and our workers in Seminole worked diligently and efficiently to make her move happen on time. Way to go Seminole!

This was by far the best example of EXCELLENT customer service I have seen in a long time!

I had called Two Men and a Truck at the last minute and Nicole kindly worked me into their Saturday schedule. The three gentleman that came out to move the boxes and furniture were AWESOME! From Nicole to the three guys that came out I am 100% pleased with the service that they provided. They have exceeded my expectations by far! These four people that I had the pleasure of dealing with are the most professional, kind, and courteous people !
THANK YOU SO MUCH for making this experience a good one!

I will 100% be calling Two Men and a Truck in about 2 months to move my stuff out of storage to our new house.

Thanks,
Tanya Mullis

Charlotte, North Carolina

The TWO MEN AND A TRUCK® location in Charlotte, North Carolina received quite possibly the best thank you letter to date. Two of our movers, Ennis and Jeremiah, set an excellent example of how our front line workers can leave lasting, pleasant impressions on our customers. Good work!

"Dear Two Men and a Truck:

On August 17, 2011, your company moved my husband and me from a condo in
uptown Charlotte to our mountain home in Saluda, North Carolina. We had

a wonderful experience with your moving team, Ennis and Jeremiah. They

were incredibly polite, respectful, professional, and easy to work with. They

made sure that all of our belongings were packed well, and
that everything arrived in good condition. They worked past 10 p.m. that
night to ensure that everything was unloaded and placed in our home
according to our specifications. By the time they left, we felt like they
were our friends. They really went the "extra mile" for us, and we hope that
you let them know for us how much we appreciated their service. They are
excellent employees, and anything your company can do to reward them would
be a good idea. Because of Ennis and Jeremiah, we will wholeheartedly
recommend your company to any of our friends who need to make a move.

Again, thank you for doing such a professional and courteous job. Moving is
never exactly pleasant, but we have to say that because of your excellent
employees, we had the best move we've ever had (and we've moved about 10
times over the past 15 years!). We simply can't say enough positive things
about your employees, Ennis and Jeremiah. Please give them our thanks and
extend our best wishes to each of them."

Very truly yours,
Mary Buchanan & Michael McCallion

Delaware County, Pennsylvania

Our  TWO MEN AND A TRUCK®  location in Delaware County, Pennsylvania received a thank you letter from a very dedicated customer.

"Once again you have exceeded our expectations. You have moved my family and

a customer of mine. Everyone was happy. Your  are the best. I have
said it before and I will say it again. Your company is the best. You have
moved family members of mine FOUR times. I will call no one else, you do a great
job."

Shirley May
Linda Garlington

South Bend, Indiana

The TWO MEN AND A TRUCK®  location in South Bend Indiana received a thank you letter from a repeat customer. Here's what she had to say:

"I just completed the survey that was emailed to me but also wanted to send off an email complimenting the office staff and movers. I have used your company three times in the last three years and each experience was great.
Your movers are professional and friendly. Your company has made each move so much easier. Thank you!"