Friday, April 30, 2010

Keeping the south smiling

Feedback from our customer surveys ...

Athens, Ga.
We thought everything went well, but our parents seem to have had a few issues. From the time we started talking on the phone in planning our parents' move, you both were an outstanding help and an amazingly calming influence to us. Moving elderly parents who have been where they are for 35 years is unthinkable, and to do it in the time frame we had was very distressing to us (we live in Australia currently and only had a few weeks to get this done). From the beginning y'all were wonderful. Then the four gentlemen who showed up on the day were magnificent. Virtually nothing was done in preparation for their arrival and the boys didn't flinch; they just dove right in and methodically moved things out. It was chaotic and disorganized and just a mess and each of them was very kind and understanding about the whole thing. They worked so hard and we are extremely grateful to them.

We're not being hateful not taking the survey, we just don't know what to say on some of the questions, as there may have been a couple of issues. As far as we are concerned, we couldn't be happier or more grateful to you for helping our parents.

Thank you again for your wonderful team you sent to our parents' house that day.

Warmest regards,

David and Karen

South Fulton, Ga.
When we used your services, we were VERY PLEASED. The men did a GREAT JOB moving our resident from one apartment to another and she (the resident) was also PLEASED.

Thank you again and, yes, we will be using Two Men and a Truck for our future moves when they warranted.

Thanks.
Have a Blessed Day.

Kaye
Resident Manager

DeKalb County, Ga.
They were very good.

Gary

Nashville, Tenn.
My guys were GREAT!!!

Greg

Durham, N.C.
The two guys did a great job. They worked hard and efficiently and, what is most appreciated, they were careful with our items. It was good to see them watch every corner and point as they moved items through rooms and halls and up and down stairs. We will ask for the same two when we move the rest of our furniture.

Bill and Grams

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